Here are a few of the questions we get the most. If you don't see what's on your mind, reach out to us anytime on email.

When my order will be shipped?
We will process the order within 1-3 business days after payment.

How long does it take to get my order?
The delivery time depends on different shipping methods. Express shipping: Within-3-10 business days. Standard shipping: Within 7-20 business days after shipment. Delivery can take longer during peak periods or if your parcel is being checked by customs. While we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control.

What happens if my package gets lost?
100% COMPENSATION FOR PACKAGE LOST !
Green Shipping Protection is a service provided by DOEEYESO. lt covers shipment delayed, package damaged, and items lost that meet the following criteria. Up to full compensation is available. The cost of Buyer Protection depends on the currency that the store uses.

How can l return the order?
We offer a 30-day money-back guarantee from the date when the order is delivered. Please contact support@doeeyeso.com if you want to return the order.

How can l get a replacement if the item is incorrect or damaged?
Please contact our customer service team with the order number and product picture.
Our customer service team will solve it for you.